Reviews

We moved out of the property Arabella on August 14th of 2017. We put in our move out notice around the date of July 1, 2017. Entirely more than 30 days notice. The manager at that time was Tatiana Sosa-Martinez. This establishment was under Sares-Regis up until we moved out of this property. We had our final walk through on August 14th, we gave back our keys, and received a letter from Tatiana saying thank you for being with us for 3 years, you will be receiving a deposit back in the amount of $217.97 within 14 days. On August 28th we received our deposit of $217.97, and deposited a check that was dated August 17th. Fast forward to October 2018, when we receive a piece of mail from the credit agency National Credit Systems saying we owe Arabella $569. We have never been contacted by phone, email, text, or by mail in the entire year and two months by Arabella regarding this false information. Not once. I called National Credit Systems, and spoke with a representative saying the information she was given was we didn't put our notice in until August 1, and moved out August 18th. Which is completely untrue. But let's revisit this key point. WE RECEIVED OUR DEPOSIT BACK WITH THE CHECK DATED AUGUST 17TH, 2017. We moved out August 14th. We received the check on August 28th. This company is purposely trying to rip people off, or ruin their credit. I would stay far away from this property and company AMC! UPDATE: 3/25/19 The response from this company is absolute non-sense. I have never received any communication from Arabella aka AMC LLC, not one time, regarding any lingering financial issues, because there wasn't any. We signed our vacating notice as early as July 1, 2017. We paid our pro-rated rent from August 1-14. We did our walkthrough with no comments whatsoever of how our place was left, because it was left cleaner than when we moved into the unit. Personally handed my keys to the manager Tatiana Sosa-Martinez. She gave us a letter stating when we would receive our deposit back. We received our deposit back within 14 days of moving out. If there were any issues, they would have been discussed within those 14 days. We have never received ANY communication from them directly until I posted this review. Our written notice states exactly what date we moved out. I signed that notice with an ink pen with my signature. You can see there's a pattern of always a push back from this company. Not once with all of the negative reviews it receives do they say they have done anything wrong. Or say they made a mistake. You are putting something on our credit that is false information. Why would you think that is ok on any level? Public be warned by this.

We moved out of the property Arabella on August 14th of 2017. We put in our move out notice around the date of July 1, 2017. Entirely more than 30 days notice. The manager at that time was Tatiana Sosa-Martinez. This establishment was under Sares-Regis up until we moved out of this property. We had our final walk through on August 14th, we gave back our keys, and received a letter from Tatiana saying thank you for being with us for 3 years, you will be receiving a deposit back in the amount of $217.97 within 14 days. On August 28th we received our deposit of $217.97, and deposited a check that was dated August 17th. Fast forward to October 2018, when we receive a piece of mail from the credit agency National Credit Systems saying we owe Arabella $569. We have never been contacted by phone, email, text, or by mail in the entire year and two months by Arabella regarding this false information. Not once. I called National Credit Systems, and spoke with a representative saying the information she was given was we didn't put our notice in until August 1, and moved out August 18th. Which is completely untrue. But let's revisit this key point. WE RECEIVED OUR DEPOSIT BACK WITH THE CHECK DATED AUGUST 17TH, 2017. We moved out August 14th. We received the check on August 28th. This company is purposely trying to rip people off, or ruin their credit. I would stay far away from this property and company AMC!

We moved out of the property Arabella on August 14th of 2017. We put in our move out notice around the date of July 1, 2017. Entirely more than 30 days notice. The manager at that time was Tatiana Sosa-Martinez. This establishment was under Sares-Regis up until we moved out of this property. We had our final walk through on August 14th, we gave back our keys, and received a letter from Tatiana saying thank you for being with us for 3 years, you will be receiving a deposit back in the amount of $217.97 within 14 days. On August 28th we received our deposit of $217.97, and deposited a check that was dated August 17th. Fast forward to October 2018, when we receive a piece of mail from the credit agency National Credit Systems saying we owe Arabella $569. We have never been contacted by phone, email, text, or by mail in the entire year and two months by Arabella regarding this false information. Not once. I called National Credit Systems, and spoke with a representative saying the information she was given was we didn't put our notice in until August 1, and moved out August 18th. Which is completely untrue. But let's revisit this key point. WE RECEIVED OUR DEPOSIT BACK WITH THE CHECK DATED AUGUST 17TH, 2017. We moved out August 14th. We received the check on August 28th. This company is purposely trying to rip people off, or ruin their credit. I would stay far away from this property!

We moved out of the property Arabella on August 14th of 2017. We put in our move out notice around the date of July 1, 2017. Entirely more than 30 days...

I agree with a lot of the previous reviews. The new management is not great. They forced us to pay $10 to sign up for their payment system. They charge us several dollars everytime you make a payment on top of the rent. i pay a $100 in common area management charges and get NOTHING for it. They don't even plow inside the apartment complex. The whole place is an icy mess weeks after it snows. Our heat and hot water go out frequently. Not exactly sure where that $100 is going. There is someone new running the leasing office every 6 months and if you have an issue, its like starting over every time. BEWARE of any apartment complex run by AMC. They want your money but they don't want to give you a return for it.

I agree with a lot of the previous reviews. The new management is not great. They forced us to pay $10 to sign up for their payment system. They charge us several dollars everytime you make a payment on top of the rent. i pay a $100 in common area management charges and get NOTHING for it. They don't even plow inside the apartment complex. The whole place is an icy mess weeks after it snows. Our heat and hot water go out frequently. Not exactly sure where that $100 is going. There is someone new running the leasing office every 6 months and if you have an issue, its like starting over every time. BEWARE of any apartment complex run by AMC. They want your money but they don't want to give you a return for it.

I moved in about a month ago and haven't had any issues. Any time I've had a question or needed help with anything they've been quick to get the issue fixed.

My fiancé and I lived at Arabella together for 3 years after my fiancé had already lived at Arabella for 2 years prior to that. The best part of Arabella is the location. Location, location, location. It is insanely convienent to local restaurants, bars and shopping. George Wallace Park is a short walk away and it was our haven for the time we were there. Arabella is appropriately priced, as well. It is definitely on the cheaper side as the tech center goes, which can be a benefit. The units are older than a lot of other complexes in the tech center, but updating and remodeling has been attempted. There is no central AC and with the older units, their heating system uses boilers and even when they turn them off in the summer, heat still seeps from the heating grates. The stairs leading up to the apartments are in serious need of repair everywhere. They have tried to “fix” them with new boards here and there but this apartment complex would greatly benefit if they could figure out a way to replace the stairs entirely. The pool area is wonderful, it was kept clean for the most part. The hot tub was an amazing touch and we definitely miss it since moving out. I’ve seen a lot of comments on here about the new management, AMC, and while our opinion for specific reasons is that the old management was much better, the employees of AMC at Arabella were always friendly if we needed anything. The service requests however, were fulfilled slowly and we didn’t like how they didn’t leave any note or acknowledgement the work had been completed. If you’re looking for a cheaper, semi-affordable apartment complex in the tech center, Arabella is for you. If you’re planning on living the tech center life and spend more time out adventuring and experiencing the night life, Arabella is for you. We enjoyed our time there, good and bad, and look back fondly.

My fiancé and I lived at Arabella together for 3 years after my fiancé had already lived at Arabella for 2 years prior to that. The best part of Arabella is the location. Location, location, location. It is insanely convienent to local restaurants, bars and shopping. George Wallace Park is a short walk away and it was our haven for the time we were there. Arabella is appropriately priced, as well. It is definitely on the cheaper side as the tech center goes, which can be a benefit. The units are older than a lot of other complexes in the tech center, but updating and remodeling has been attempted. There is no central AC and with the older units, their heating system uses boilers and even when they turn them off in the summer, heat still seeps from the heating grates. The stairs leading up to the apartments are in serious need of repair everywhere. They have tried to “fix” them with new boards here and there but this apartment complex would greatly benefit if they could figure out a way to replace the stairs entirely. The pool area is wonderful, it was kept clean for the most part. The hot tub was an amazing touch and we definitely miss it since moving out. I’ve seen a lot of comments on here about the new management, AMC, and while our opinion for specific reasons is that the old management was much better, the employees of AMC at Arabella were always friendly if we needed anything. The service requests however, were fulfilled slowly and we didn’t like how they didn’t leave any note or acknowledgement the work had been completed. If you’re looking for a cheaper, semi-affordable apartment complex in the tech center, Arabella is for you. If you’re planning on living the tech center life and spend more time out adventuring and experiencing the night life, Arabella is for you. We enjoyed our time there, good and bad, and look back fondly.